Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information you provide
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by our payment partners)

Information collected automatically
• IP address
• Device and browser details
• Cookies and usage data for site performance and analytics

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate regarding purchases, support, or updates
• Improve our website and customer experience
• Detect and prevent fraud or unauthorized transactions
• Comply with legal or regulatory requirements

We never sell your personal information to third parties.

3. Sharing Your Information

We may share your data only with trusted service providers, such as:
• Payment processors
• Shipping carriers
• IT/website support services

These partners only receive information needed to perform their services and must keep it secure.

4. Cookies & Tracking Technologies

We use cookies to:

• Enable secure shopping
• Understand how customers use our site
• Improve website performance

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We use commercially reasonable measures to protect your information against unauthorized access, loss, or alteration. However, no method of online transmission is 100% secure. We continuously monitor and improve our security practices.

6. Data Retention

We retain your information only as long as necessary for order fulfillment, business operations, or legal obligations.

7. Your Rights

Depending on your location, you may have the right to:
• Access and update your personal data
• Request deletion of your data
• Opt out of promotional communications
• Request information about how your data is used

To exercise your rights, contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or privacy concerns, please contact us:

AllBest Fencing Gear
Room 3, 2nd Floor, Hong Kiu Mansion
313 Nathan Road, Kowloon, Hong Kong
📩 Email: allbestfencinggear.gmail.com
📞 Tel: +852 9234 9833 / +852 9360 0180 / +852 3998 1183